Which room amenities are available at The St. Regis Aspen Resort? Leave your damn animals at home. The St. Regis Aspen does not disappoint on no level. Is parking available at The St. Regis Aspen Resort? Book The St. Regis Aspen Resort, Aspen on Tripadvisor: See 1,175 traveler reviews, 947 candid photos, and great deals for The St. Regis Aspen Resort, ranked #9 of 34 hotels in Aspen and rated 4.5 of 5 at Tripadvisor. Many of the concierge team members were wonderful, but there was 1-2 that clearly lacked recovery training and they very much stood out. Our Aspen Mountain luxury resort features fine dining and impressive event … It seemed like there was a big lack of training across all of the departments. Banquet Server (1) Bell Captain (1) Chef (1) Concierge (1) Director of Food and Beverage (1) The St. Regis Aspen Resort Reviews by Location. Hand sanitizer available to guests & staff, Overall a good but not great stay. 1 (855) 821-4553. - We had a lot of communication challenges with Concierge. We appreciate your generous comments regarding our authentic and knowledgeable staff. My husband and I booked 5 days here for our honeymoon, and we’ve been incredibly disappointed. The St. Regis Aspen Resort, located in Aspen, Aspen (CO), is a popular choice for travelers. Pretty tough to provide the expected service and amenities under those conditions. Thank you again, and we look forward to welcoming you back soon. What are some restaurants close to The St. Regis Aspen Resort? We found the front desk to be outstanding. Director of Operations, I’ve had better service at a Courtyard Marriott. I of course cancelled the booking while I had the chance. The St Regis Aspen Resort is a very luxury place that caters to a wide range of people. These days, there are many reasons why we might not make our reservations. more. When we called about it, someone brought up "the pot spray" per the housekeeping gentleman that brought it up (must not be a rare issue!). They do an excellent job keeping things clean and sanitized. We hope to have another occasion to host you in the near future. Retreat into sophistication in our luxury rooms, suites and residences, each featuring sumptuous 400-thread-count Frette linens, spacious marble bathrooms and custom furnishings by Ralph Lauren. We drove from Salt Lake City Airport directly to the St. Regis, which took just under an hour. The manager provided us a credit but didn’t really compensate enough for the loss of time. St. Regis Deer Valley review. This luxury resort also offers an outdoor pool, a 24-hour health club, and a sauna. Yes, dry cleaning and laundry service are offered to guests. Located at the base of Aspen Mountain for easy access to the Silver Queen Gondola is the 179-room St. Regis. A.L. Which popular attractions are close to The St. Regis Aspen Resort? However, the complimentary in-room anniversary bottle was a nice touch. The St. Regis Aspen Resort Hotel Reviews & Deals. "Travel with Confidence" program suggests their hotels won't even do that. Hiring Lab; Career Advice; Browse Jobs ; Browse Companies; Salaries; … We are glad your husband chose The St. Regis Aspen Resort for your birthday celebration, and we thank you for taking the time to leave a review. We sincerely apologize that your experience was anything short of flawless. Director of Operations, Beautiful traditional luxury property in an amazing scenic location with guest rooms that were renovated a bunch of years back with a more updated look....service was almost perfect but i would like to specifically mention the reservatioIn manager Carlos (sorry i forgot last name) who was incredibly accommodating when i contacted him before my stay and was extra nice to us during our stay -THANK YOU CARLOS ! We are all taking a risk by making travel plans. A policy like this is unprincipled. Embrace the extraordinary at The St. Regis Aspen Resort, a five-star luxury destination nestled at the base of Aspen Mountain. Throughout your stay, our St. Regis Butler Service stands ready to assist you 24 hours a day. Conveniently located restaurants include The White House Tavern, Pyramid Bistro, and French Alpine Bistro - Creperie du Village. Compare reviews and find deals on hotels in with Skyscanner Hotels. Director of Operations. A.L. Now, I am not saying the hotel should bear the loss. Special callout to their valet and front desk personnel. The staff seem bothered when you ask questions, and when we checked in, they didn’t inform us of any of the adjusted hours. Please see our partners for more details. Evaluations like these inspire and motivate our team to continue delivering exceptional service. The St. Regis is a beautiful hotel with very nice staff. Own or manage this property? Luckily restaurants around town were open at 25% capacity, but had they not been, we would have definitely wanted to cancel. See more questions & answers about this hotel from the Tripadvisor community. I would receive responses from different people, which often times led to dropped balls and confusion because of the lack of consistency. Is The St. Regis Aspen Resort located near the city centre? We value your feedback and hope to welcome you and your husband again in the future. That’s a lot, given how valuable the points are. Visit hotel website. Shortly after booking, the hotel communicated that any cancellations to the booking 30 days or less before arrival would entail a charge of "$3,968 per night before tax". The traveler or their family might get covid. We started off in a room with a beautiful view and balcony but it smelled like someone was smoking pot. Thank you again for the recommendation, and we hope we will be your home whenever you are in the area. Your comments have been shared with our team to address the concerns you outlined. Save. It would be fair - stingy yet fair - if the hotel kept the points if you don't make it. We hope you will accept our apologies, and we would welcome another opportunity to provide you with the perfect stay you deserve. Director of Operations. What are some of the property amenities at The St. Regis Aspen Resort? Looking for St. Regis Aspen Resort? Im only leaving out one star because of a few gaps in the service ... we requested tissues but got water instead , was promised something by a technician but never followed up, check in agent claiming the only available upgrade was presidential suite for 900$ extra when other suites were bookable online, had to approach someone to help us with our bags when we pulled up for, Dear dovidk2017, Thank you for your kind review of your stay at The St. Regis Aspen Resort. Please see our partners for more details. Thank you for your time and consideration. I do wish they would be a little more flexible with regards to cancellation, especially during the unpredictable covid situation. Dear Adeline A, Happy Birthday! Colorado, Hotel Reviews, Luxury A h…the St. Regis…the absolute pinnacle of Aspen luxury experiences. Paid rates at this hotel can be $3,000+ per night including tax. The scenery on the drive there was absolutely gorgeous. Location is perfect in Aspen with access to the gondola not far away and a short distance to shopping and restaurants. However, we are happy we were able to accommodate you in another room. Yes, The St. Regis Aspen Resort offers an airport shuttle for guests. Dear Hailbook, We appreciate your comments regarding our hotel. the st. regis aspen resort hotel aspen, st regis aspen, st regis resort aspen. Unfortunately this was after a day of skiing and I was very much looking forward to a nap! United States ; Colorado (CO) Aspen ; Aspen Hotels; Search. The St. Regis Aspen Resort Reviews by Job Title. Does The St. Regis Aspen Resort have an airport shuttle? Overall, I can see how wonderful this property could be given some more consistent training and communication. Own or manage this property? The St. Regis Aspen Resort: Good but not great stay - See 1,190 traveller reviews, 655 candid photos, and great deals for The St. Regis Aspen Resort at Tripadvisor. There are more places to choose from in the Aspen area. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Reviews by Job Title Resort reviews by Job Title experience was anything short of flawless luxury Resort offers. And we look forward to a pool, and we wish you all the best Hotels with! The city centre strawberries for my birthday 3,000+ per night ( Latest starting price for this hotel can $! To experience the property at their best lacked recovery training and they very much looking to... 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